![]() A key aspect of the burnout syndrome is increased feelings of emotional exhaustion - as emotional resources are depleted, workers feel they are no longer able to give of themselves at a psychological level. Understand the nature of burnout for developing effective interventionsįor more information on translations of the MBI-GS into languages other than English, please click here.įor more information on the topic of burnout, please click here.īurnout is a syndrome of emotional exhaustion, depersonalization, and reduced personal accomplishment that can occur among individuals who work with people in some capacity.Assess and validate the three-dimensional structure of burnout.Assess professional burnout in business, and government professions.The AWS is a companion piece to the MBI and identifies key areas of strengths and weaknesses in the organizational setting. The Maslach Burnout Toolkit combines the MBI with the Areas of Worklife Survey (AWS) to create an assessment to aid burnout prevention and remediation for most professions. Use the Maslach Burnout Toolkit™ for General Use to assess burnout within the worklife context. Use with the Areas of Worklife Survey (AWS) as a Toolkit to measure both the extent and likely cause of burnoutĪdministration: For individual or group administration Professional Efficacy measures satisfaction with past and present accomplishments, and it explicitly assesses an individual's expectations of continued effectiveness at work.Cynicism measures an indifference or a distant attitude towards your work.Exhaustion measures feelings of being overextended and exhausted by one's work.An adaptation of the MBI-GS designed to assess burnout in college and university students, the MBI-GS (S), is available. ![]() MBI-General Survey (MBI-GS): The MBI-GS was designed for use with occupational groups other than human services and education, including those working in jobs such as customer service, maintenance, manufacturing, management and most other professions. Recognized as the leading measure of burnout, the Maslach Burnout Inventory™ (MBI) is validated by the extensive research that has been conducted in the more than 35 years since its initial publication. Questions Never Rarely Sometimes Frequently Always I feel emotionally drained from my work 0 1 2 3 4 I feel used up at the end of the workday 0 1 2 3 4 I feel fatigued when I get up in the morning and have to face another day on the job 0 1 2 3 4 Working with people all day is really a strain for me 0 1 2 3 4 I feel burned out from my work 0 1 2 3 4 I feel frustrated by my job 0 1 2 3 4 I feel I’m working too hard on my job 0 1 2 3 4 Working with people directly puts too much stress on me 0 1 2 3 4 I feel like I’m at the end of my rope 0 1 2 3 4 I can easily understand how my recipients feel about things 0 1 2 3 4 I deal very effectively with the problems of my recipients 0 1 2 3 4 I feel I’m positively influencing other people’s lives through my work 0 1 2 3 4 I feel very energetic 0 1 2 3 4 I can easily create a relaxed atmosphere with my recipients 0 1 2 3 4 I feel exhilarated after working closely with my recipients 0 1 2 3 4 I have accomplished many worthwhile things in this job 0 1 2 3 4 In my work, I deal with emotional problems very calmly 0 1 2 3 4 I feel I treat some recipients as if they were impersonal ‘objects’ 0 1 2 3 4 I’ve become more callous toward people since I took this job 0 1 2 3 4 I worry that this job is hardening me emotionally 0 1 2 3 4 I don’t really care what happens to some recipients 0 1 2 3 4 I feel recipients blame me for some of their problems 0 1 2 3 4 I. A high score in the first and third sections and a low score in the second section may indicate burnout. To determine the risk of burnout, the MBI explores three sub-scales: emotional exhaustion, depersonalization and personal accomplishment. Maslach Burnout Inventory (MBI) The inventory consists of 22 questions which have five graded Likert-type answers. Adaptation and Validity of MBI for Measuring Burnout Among Turkish Physicians and Nurses, 7th National Psychology Congress, Bayraktar R (ed.), Turkish Psychologists Association: Ankara D. The validity and reliability study of this inventory made by Ergin (1993) in Turkey. Maslach Burnout Inventory (MBI) The Maslach Burnout Inventory (MBI) is the most commonly used tool to assess the risk of burnout which was developed by Christina Maslach (1981).
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